Privacy
policy.
Last updated: 5 October 2026. This notice describes the information processed through the current Custom Watch Studio website.
Controller and contact
The data controller for this website is HK ChuYueTong International Trading Limited, Unit S051, 2/F, Capital Plaza, 61–65 Chatham Road South, Tsim Sha Tsui, Hong Kong. Privacy questions and rights requests can be sent to hello@customwatchstudio.com.
Information we process
WordPress and WooCommerce process information necessary to operate this website and respond to you. This may include your name, email address, telephone number, billing and shipping address, account details, cart and order contents, customer messages, IP address, browser or device information, and relevant security logs. We process this information to provide requested services, administer orders, protect the site and meet legal obligations.
Payments and fulfilment
Stripe is currently available as a payment provider at checkout. When you choose Stripe, Stripe receives and processes the payment and transaction information needed to authorize the payment, prevent fraud, provide payment services, process refunds and support payment disputes. Custom Watch Studio does not receive or store your full payment-card number or security code through this website. Stripe may process information under its own privacy notice and terms. Other payment methods may appear at checkout when enabled for your location or order.
We may share relevant order, delivery and contact information with carriers, fulfilment partners, hosting, email, security and support providers only where necessary to provide the service, maintain security, meet legal obligations or handle a customer request.
Cookies and similar technologies
Essential cookies may support security, login, cart and checkout functions. Visitors can manage many cookies through their browser settings. If non-essential analytics or advertising technologies are added, the website will provide the required notices and consent controls before those technologies are activated where required by applicable law.
Meta business tools
Meta Pixel and Conversions API are not currently deployed on this website. If we enable Meta business tools, this policy will be updated before activation to describe the event data, purposes, recipients and consent controls that apply. We will not intentionally send payment-card numbers, security codes, health information or financial-account data to Meta.
Retention and your rights
We retain information only for as long as needed for the purposes described above, including applicable accounting, warranty, dispute and legal obligations. Depending on your location and applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent. To submit a request, email hello@customwatchstudio.com and state the request you are making. We may need to verify your identity before responding.
Updates
We may update this policy when our services, payment providers or legal requirements change. The current version will be published on this page with its updated date.